Shipping policy

Shipping Policy

Last Updated: July 9, 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 2–6 business days
  • Other Cities & Towns: 4–10 business days
  • Remote Areas: 5–12 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, are displayed during checkout before payment.
  • We may offer free shipping on selected products or orders above a specified value.

Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS containing your tracking number and courier details. You can use the tracking number to monitor your shipment.

Delivery

Please ensure that the shipping address and contact details provided are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, please contact us. We will work with our shipping partners to resolve the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery with:

  • Your order number
  • Photos of the damaged package and product

We will review the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: edutho.shop@gmail.com
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)